Job TitleCustomer Support Executive
Join as a full-time Customer Support Executive and help create delightful experiences for Acowale customers around the world.
Company NameCompany: Acowale
A fast-growing, customer-centric tech company known for its innovative approach to client support and satisfaction.
Job LocationLocation:
Remote
Work from anywhere! Enjoy the flexibility of a full-time remote role with Acowale.
Job TypeEmployment Type: Full-Time
Role Type: Customer Support / Client Relations
Perfect for communicators who love solving problems and helping others succeed.
Job Description
As a Customer Support Executive, you’ll be the first point of contact for customers via email, chat, and calls.
You’ll assist with queries, troubleshoot issues, and ensure every customer has a smooth experience.
Key Responsibilities
– Understand and resolve customer issues accurately
– Collaborate with product and technical teams
– Maintain customer satisfaction and documentation
– Identify trends and suggest improvements
Salary / CompensationSalary: Competitive package based on experience
Additional perks: Exposure to product, tech, and operations teams, as well as opportunities for career growth.
Education/Experience
– Required Skills & Experience:
– Excellent written and verbal communication
– Empathy and patience with customers
– Basic software or product troubleshooting knowledge
– Team player with a customer-first mindset
How to ApplyReady to join?
Apply directly through Acowale’s official careers page or recruitment portal.
Be sure to include your updated resume and a short note on why you’re passionate about customer support.