Wipro Recruitment 2025

Wipro Recruitment 2025 – Service Desk Analyst (L1) – Apply Online

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Wipro Recruitment 2025 – Service Desk Analyst (L1) staff for its Pune office.
The candidate will be responsible for attending to customer queries, solving IT/service-related issues, raising tickets, maintaining daily logs, and providing customer support through calls or emails.

Job Highlights Wipro Recruitment 2025

Job DetailsInformation
Company NameWipro Limited
Post NameService Desk Analyst (L1)
Job TypeFull-Time / Private Job
LocationPune, Maharashtra
CategoryIT / Service Desk
ExperienceFreshers & Experienced Both Eligible
Education Required10th / 12th / Any Graduate
Salary₹20,000–₹35,000 per month (Approx.)
Application ModeOnline
Official Websitehttps://careers.wipro.com
Last DateNot Announced (Apply As Soon As Possible)

Roles & Responsibilities

Responsibility
Provide Level-1 technical and service support to customers
Handle incoming calls, chats, and service desk tickets
Troubleshoot basic IT issues (password reset, login issues, network issues, etc.)
Maintain service logs and update status in the ticketing system
Follow company guidelines and Service Level Agreements (SLAs)
Coordinate with internal teams for issue resolution

Eligibility Criteria

RequirementDetails
Education10th / 12th / Diploma / Any Graduate
Communication SkillsGood English & Hindi communication required
Computer KnowledgeBasic IT knowledge, MS Office, and email handling
Age LimitMinimum 18 years
OthersReady to work in rotational shifts if required

Salary Details

TypeAmount
Monthly Salary₹20,000 – ₹35,000 (Approx.)
BenefitsPF, ESIC, Health Insurance, Incentives (as per company policy)

Selection Process

StageDetails
1. Application ScreeningResume shortlisting
2. Online/Telephonic InterviewHR + Basic Technical Questions
3. Final SelectionOffer letter provided to selected candidates

How to Apply

  1. Visit the official Wipro Career Portal:
    https://careers.wipro.com
  2. Search for “Service Desk Analyst L1 – Pune”.
  3. Click Apply Now and upload your resume.
  4. Submit your application and wait for an HR response.
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Disclaimer

This job information is collected from the official Wipro career website and trusted job sources.
We do not guarantee recruitment.
Applicants must verify all details from the official website before applying.
This website is not affiliated with Wipro; it only provides job updates for educational purposes.


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